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Can't print because the printer is hidden on devices and printers, what to do?

Windows 7
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Question added by Jayson Aglubat , Graphic Designer/Information Technology , Local Government
Date Posted: 2013/11/28
Upvote (0) Views (3) Followers (0) Answers (2) Report Question
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Ahmed Abdul Aziz
by Ahmed Abdul Aziz , System Administrator , Saudi Binladin Group

It is because there no connection between cpu and printer else  drivers was crash.Steps:-1. Turn off the printer remove usb cable conection between cpu and printer.2. Connect a USb cable between printer and CPU. Turn ON the printer3. go to devices and printers You will find a printer in active modeIf the above steps no work.Reinstall the printer drivers.If still there is problem change the USB cable Hope the problem was solved

Muhammed Salahudeen
by Muhammed Salahudeen , System Administrator , Saudi Rawa Food Co. Ltd.

I hope follwoing steps will Guide you 

 

1. check the printer is power on

2. check Power/USB cabeling 

3. Restart the PC/ Printer 

4. reinstall the Driver 

 

i think these steps will solved this issue 

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