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Dear Mohammed,
A Key Performance Indicator (KPI) is a specific measure of an organization’s performance in an area of its business. It is a general concept, with different implementations depending on the type of business and goals of the organization.
From the perspective of balance scorecard, KPIs can be categorized by financial, customer, internal processes and learning&growth.
For more information, you can refer to www.smartKPIs.com
Key Result Areas [KRA]
“Key Result Areas” or KRAs refer to general areas of outcomes or outputs for which the department's role is responsible. A typical role targets three to five KRA.
Regards,
Hany Sewilam Abdel Hamid
Business Development Manager
Entrepreneurship Coach & Consultant
- http://www.sewilam.com
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Key Result Areas(KRA) is like overall function of an employee,
Key Perfomance Area (KPA) Perfomace Required ares
Key Perfomace Indicator(KPI) How , When you achievd your assigned targets?
Eg: For HR,
All areas is your KRA
Recruitment is Your KPA
How much time taken for filling the Vaccancy will be your KPI.