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Apart from I.T Organization can we Implement ITIL in other Business Organizations ?

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Question ajoutée par Mohammed Hayat Ahmed , Team Lead-IT DataCenter Operations , Confidential
Date de publication: 2013/12/17
Daoud Daoud
par Daoud Daoud , Information Technology Operations Team Lead , Hikma Pharmaceuticals - Jordan

If you have a service cycle yes, but if you dont, ITIL is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business

 

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