What skills are needed in Telemarketing ?

The having a good experience in customer service and patience

A good listener

Have a beautiful voice

Speed ​​is counterintuitive

good listeninggood talktaive

                                                                                                                                                             Tact in talking *

                                                                                                                    Definition of yourself and your recipe *

                                                                Marketing your product specific and clear words and an abridged *

                      In case you found the client's response: begin to find a way to communicate Food Direct *

                                      In case any client is not interested so much: keep a thread to connect the future *

Good Listener, allow your customer to speak up, understand the problem and address or acknowledge and then give approriate solution or in case not able to give quick solution ask politely how you can get back and then escalate the matter so that the customer issues are solved.

communication

I am sure a tele-marketer must possess;

Sound communication skills,

Able to have patience to do cold calls and then conveincing the caller.

Sharp listening and probing skills.

Listen more than talking and know how to learn well about the product or service need to be sold up.

What you need to have:    Outgoing and energetic attitude    It’s a fact: We’ve all had bad customer service over the phone. (Some of us have smashed cell phones as evidence.) Now think back to those times when you had really good service... Remember how you were smiling after the call ended, because you got exactly what you needed? This is your motivation.    Good listening skills    Practice active listening - don’t interrupt customers, but engage them. Make sure you understand what they’re asking. Ask questions. You may have scripts and cues to read from, but don’t be a robot. (And don’t tell them any bad jokes.)    Multi-tasking ability    If you’ve tried to program your DVR while eating lunch and text messaging your friend - all at once - then you should be cool juggling multiple tasks at work.    Excellent problem-solving capabilities    If one train is heading west at85 m.p.h. and another train is heading east at72 m.p.h., then how long until…Zzzz. Just kidding, you won’t need this kind of problem-solving ability. But you will need to think fast and be creative to solve complex customer issues.    Computer experience    You should be familiar with basic programs (Windows, Excel, Word, etc.) and be able to enter data quickly. Most call centers have some system for recording call information.

Listen and explain the USP of your product.

you need just smilling  and know how to cominicat with others