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Is it important to summarize and take agreement from customer over what you have discussed with him/her at the end of the sales call.If so why?

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Question ajoutée par ALAMGEER HUSSAIN HASHMI , REGIONAL SALES & OPERATIONS MANAGER , Uth Healthcare Pvt., Ltd
Date de publication: 2014/01/24
Utilisateur supprimé
par Utilisateur supprimé

Yes it is important, as it is necessary for further discussion, negotiation and agreement, and also to avoid any conflict.

Fazal Ebrahim Dawood
par Fazal Ebrahim Dawood , Chief Executive Officer , Stardist Ltd

Yes as a buyer I do it regularly on e mail and hard copy with signature of sales manager - copied to assistants for filing and concerned sales manager. 

Very useful tool to record discussion / negotiation / agreements / issues and for follow up

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