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Hi we have customers who have overall credits for more than one shop. How do I apply one credit note to more than one shop. I have issued a credit note to head office as the main customer with sub customers (the shops) below but when I try to apply the credit note, when receiving payments, to the overall customer account in payments received the credit note does not show. HELP
If you are dealing with the shops sub write and getting collection from the shop you have to create the customer with shop Number(customer-Riyadh) or if you are dealing with the main branch means you are getting the collections from the head Office then you can create only one customer but when you interring the Invoices i think you have option to inter the area of the invoices in this option you have to create all areas which you are dealing.
Hi, You can add all the shops under one supplier as jobs, go to customer center., select the customer and add shop as a job to it. than you can apply credit note to it.
