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What is the most important metric to work upon to increase the collections tremendously ?

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Question ajoutée par Dhruvtosh Shastri , Sr. Credit Analyst , American Express
Date de publication: 2014/02/03
Muhammad Masood
par Muhammad Masood , Regional Director Sales , TCS (Pvt) Ltd

DSO(Days of sales outstanding) and Aging buckets

Walid Adel
par Walid Adel , Head of Retail Credit Risk , The United Bank Of Egypt

The main steps for the good collections process are as followed Phone calls for the pre-delinquent accounts. Phone calls for the front end accounts Bkt1 Home visit for the mid range accounts Bkt2-3 Home visit, skip tracking and legal action for the hardcore Bkt GCL and Written off accounts

Vinod Jetley
par Vinod Jetley , Assistant General Manager , State Bank of India

Average collection period or Days sales outstanding (DSO)

Amjad Ali
par Amjad Ali , Regional Manager , NATIONAL BANK OF PAKISTAN

Contacts with clients for payment when it become due. Recovery needs a lot of efforts and all this work relate with contacting clients through different means like telephonic contacts for recovery, writing letters/notices and personal visits. Above all while extending credit, you need to select the right person with good repayment history.   

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