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Please help with this task! If you are a cabin crew of a prestigious airline, on board you have ten VIP passengers. please read on..

If you are a cabin crew of a prestigious airline, on board you have ten VIP passengers three of them having reservation issue on business class, and must be moved to economy class, how will you convince them the situation??

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Question ajoutée par safeer andarath , IT Specialist , Ferrari World, Yas WaterWorld & Warner Bros. World Abu Dhabi
Date de publication: 2014/02/05
khaled Ibrahim Sayed Abd El Salam Ibrahim
par khaled Ibrahim Sayed Abd El Salam Ibrahim , Chief Accountant , -ElMehy engineering company

If i am in your place , first i MUST start by saying it was our pleasure see you travel on our Air line and offer them any drink , then you start your words but i am really very sorry and don't know how to start my words and complete your pharse by saying after check up we discovered that your reservation was on economy class and really i wish to help on that but i can't as you know sir according to our ploicy we can tranfer you now , by sequence i ask you to support me to move your place there an donce again i am really sorry for that.

samuel Matsinhe
par samuel Matsinhe , operator , CBE

control the car first because doing it I will be protecting me and athors

EL Nour Abdel Gadir Adam Ahmed
par EL Nour Abdel Gadir Adam Ahmed , Quality Control\Production Supervisor \Sales Manager , Saudi Mais Co. For Medical Products

uality Assurance is important in any Product or Work that we do in everyday. This is to assure Customer Satisfaction and Self Satisfaction and to eliminate Complaints from external, internal Customers and even yourself

Prajeesh Gangadharan
par Prajeesh Gangadharan , Driver , Standard Passenger Transport

i will try to control the car, so i can save all passengers

MITHUN PUTHIYAVEETIL
par MITHUN PUTHIYAVEETIL , Academic instructor and Administrator , Universal Group of institutions

In the case of accident we first priority should give person who get injury

Sembajjwe  derrick
par Sembajjwe derrick , HUMAN RESOURCE

saving the car to save us all

Utilisateur supprimé
par Utilisateur supprimé

Best thing is to have all the information about these passenger's reservation issues and look for other best times these passengers can enjoy traveling in busniess class on another plane at the nearest time that is convinient to them. It should only come from the passenenger if they want to be down graded to economy class and not the airline. Airline should always provide the next best or equivalent service the passengers would have paid for.

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