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How to manage you team failure?

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Question ajoutée par CINOY SUKUMARAN , MANAGER (ADMINISTRATION AND MARKETING) , OYSTER SOLAR POWER SOLUTIONS
Date de publication: 2014/02/10
Virendra Rawat
par Virendra Rawat , Assistant Manager , IBM

For team faliure you should always immediately find RCA (Root Cause analysis) &5Why's to better understant the reason for faliure. Once you get reasons its easy to target loop holes and leakage in process. You can always fill those gaps by proper tarining and mentoring so that your team did not face same problem in future.

mohamed sabeen
par mohamed sabeen , QHSE Manager , Novus catering service

Everyone reacts differently to failure: some immediately accuse others while some take the heat themselves, even if undeserved. Next time you and your team fail, resist the temptation to place blame. Take these three steps instead:

  • Think before you act. Don't respond immediately or impulsively. Doing so can make matters worse. Take the time to consider several possible interpretations of the event and how you might react.
  • Listen and communicate. Never assume you know what others think. Gather feedback and then explain your own actions and intentions.
  • Search for a lesson. Mistakes happen. It may be that you're to blame, someone else is, or no one is. Create and test hypotheses about how and why the failure happened to prevent it from happening again.

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