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Gain information: Don’t assume anything when you are negotiating. When you don’t have all the information, ask questions to fill in the gaps. Check understanding and interest level. Ask a question to uncover how technically sound your counterpart is on the topic you are negotiating, or how committed he is to the outcome of the negotiation.
Questions relevant to negotiations and not leading to any conflict can be asked at any moment.
The more patient we are, the more understanding we have about the client's perception and also we get to know where the discussions and lead to
Actually controlling negotiations need to keep asking when ever your Opponent Takes a breath andlet you guidance negotiation according to your plan.
The worry should not be on when to ask questions rather than fuly understanding what can the other party provide to me and how can I be the partner to help that party succeed.
It is always helpful to ask questions. Asking questions will not only improve your knowledge on the job it will also create a sense of insecurity on the front person.
If you want to control negotiations keep asking "why" when ever your opponent takes a breath. If you have children then you know what i mean.
there is no specific time, however, The moment you see the points on the other end leave no space for you, ask for your space, ask more details about possibilities
The Moment u start feeling that now u are on driving seat and coustomer has started following you, is the time when you must start asking questions, initial questions must be such which gives a coustomer feeling that u are asking for his benefit.
In my opinion if negotiation is the only last and best options left, then better start with our common points and eliminate the points of grievences for last minute...when we start with positive things and try to initiate the talk towards common terms...we are in upper hand to give better deals as per his understanding and interest level with minimum damage to compromising of eachothers reaources. negotiation is an art wheer every party should feel they have got the major part..and this can only be achieved when the common ground of positive persuasion is developed in the negotiating situation.