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Suppose a customer is right and company not listening to him and customer is loss his amount how he recover that amount from company?

Customer Service
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Question added by Syed Waqar Ali Shah , Researcher , Muslim Hands UK
Date Posted: 2014/03/01
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Subhranshu Ganguly
by Subhranshu Ganguly , Quality Analyst. , WIPRO

The1st step would be to contact the marketing or public relations manager. They should be concerned as a wronged customer would be a bad publicity. But if that did not work then the best options would be a consumer forum online or otherwise or a consumer court.

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