Whats the best offer you can offer while you are having problems with your client and how u can solve the issue ? Give us your tips

understand your client problem, and agree on service related solution with target time frame, goback to your service team and get comittment and time frame, update your client with the good news..:), for any delay..
be transparent with the client and tell him the truth all the time...:)

thank u alll , well it depends to the person who is handling that we always having our own way to deal with Complainer , the best way always to be a good listener and action required and always show ur attention otherwise it will come to you ,BEEN A PROFESSIONAL ALWAYS STUDY THE REALITY THEN ACTION IT

Do my best that my campay traning my and if i cant solve the issue imiditly i infome my team leader or my manger

Listen to the customer's complaint and I am silent and offer him my apologies and I solved the problem and told him the time required and thank him

Its very simple.
Try to understand what the clients need and try to forma road plan to execute it.
Also you can give your expertise on any given situation u r comfortable and try to sell the idea to client.
Always remember, bottomline matters for the client and it should be cost effective.