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which is better using the mail or a phone call to turn down a job offer?
Yes, I did. Usually I turn down job offers on these conditions:
* It is not in my line of specialty. I'm a writer, and sometimes I get offers to do graphic design or do medical transcription. I am not adept at graphic design; and although, I can do transcription, I am not very familiar with medical terms. So, it's useless for me to do these things - it will only do harm than good to the project.
* If I sense that there is no clear-cut job description.
* If the pay is not commensurate to the job requirement.
* If the nature of the company runs counter to my principles. I encountered one offer from an organization that I suspect has been involved in scandalous activities. That's why I readily turned it down.
In my letters (e-mails) I stated my reasons politely in a manner that did not sound offensive to the employer.
I don't think it is a proper way to turn down a job. I guess the best way is either face to face or through the phone. May be if you can't reach the HR representative then you can just send a mail.
No, you do this in personal, people take the time to interview you, so take the time to inform them as well.
