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Are there something called common goals of ERP and TQM if yes, what are they ?

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Question ajoutée par Rehan Qureshi , Financial Consultant , Self Employeed
Date de publication: 2014/03/11
Rehan Qureshi
par Rehan Qureshi , Financial Consultant , Self Employeed

Both Enterprise Resource Planning (ERP) and Total Quality Management (TQM) share similar goals - customer satisfaction, productivity improvement, increased competitiveness, waste reduction, effort duplication and so on. ERP system will help in achieving these goals when used in conjunction with TQM.

Here ERP has the role of an enabler of the TQM principles and philosophies. ERP is also benefited by the implementation of TQM. Effective use of TQM creates better performing ERP systems. TQM brings problem solving techniques and continuous improvement opportunities for all ERP systems. The effective use of TQM helps companies obtain the maximum return on investment from expensive investments.

Therefore, the organizations applying or targeting TQM in their businesses, ERP software has become an essential necessity.

Mohammad Tohamy Hussein Hussein
par Mohammad Tohamy Hussein Hussein , Chief Executive Officer & ERP Architect , Egyptian Software Group

Both share the goals of effective and effecient business processes, waste elimination, & customer satisfaction.

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