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Communication and reporting
As many of the colleagues answered
Product Knowledge
System knowledge
Team work
Proper Escalation
Good relationship with Purchase and sales team.
Along with all above There should be trust which has to be built in the internal team which helps and motivates and drives the entire team towards the objective.
Orientation of Company objective and Policy and Teamwork .
Product Knowledge
System knowledge
Team work
Proper Escalation
Good relationship with Purchase and sales team.
Last but not least sincearity, dedication, responsibility to the work