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Internal Audit Activity (non-ISO related) where legally required has to follow regulations as mandated by the respective legal authority or professional body. Now, ISO requires to bring continuous quality improvements in the process so how can we bring improvement and not breach any legal requirement without burdening employees?
Internal Audit department like all other departments are included in QMS and as principle of ISO is required to bring quality improvement in the work.
Internal Audit department is not directly connected to customers but is responsible to carry out the regulatory duties assigned by Security and Exchange Commission (SEC) of the State.
Now, if we bring improvements in our process, it deviates from the set path provided in regulation hence State Auditors object.
The objection says that rule must be followed by word. This same applies to our Accounts department.
This is mostly the case with accountants.
On the other hand, if we put additional tasks on the account of quality improvement, more manpower will be needed but the benefit of that quality improvement will not justify the cost incurred and quality improvement cost will just become a compliance cost and burden on Income Statement of the company.
I honestly can't relate business continual improvement with breaching regulatory requirements!!!
can you illustrate or explian your situtaion?
