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What are the types of difficult customers you may deal with?

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Question ajoutée par salah hamza , Catering Sales Manager , Al-Washim company for food services
Date de publication: 2014/04/14
salah hamza
par salah hamza , Catering Sales Manager , Al-Washim company for food services

The angry customer

The nasty or obnoxious customer

The seething but silent individual

The demanding customer

The constant critic

The nonstop talker

The weirdo/oddball

The indecisive person

The intoxicated guest

The argumentative patient

 

BASSEM MONIR
par BASSEM MONIR , senior sales , Travco Middle east trade (TIFFANY & Co.)

The most difficult customer i ever met who is in hurry which not helping to deliver him the hall services that he should have in perfect way.

Divyesh Patel
par Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

No matter how much time you spend on delivering good customer service, sometimes it’s just not enough. There will always be customers who are not satisfied with the kind of support and service you provide. However, the key is to learn how to handle these situations head-on, while serving your customers and protecting your integrity at the same time.

  1. Slow/Methodical

  2. Dishonest

  3. Rude

  4. Disagreeable

  5. Suspicious

  6. Angry

  7. Demanding

  8. Indecisive

  9. Argumentative

 

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