Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Suivre

Would you work as a sales person for a company with a bad customer service reputation?

user-image
Question ajoutée par Utilisateur supprimé
Date de publication: 2014/04/21
IRPHAN GHANI
par IRPHAN GHANI , Senior Management , A

Yes I would accept it as a challenge to learn from it and to make contribution to improve upon it.

Mina Mikhail
par Mina Mikhail , Business Development Consultant , Yehia Abdin co.

Dear Ms. Ghadeer,

No i wouldn't , as customer service is the most important part of the new business openings 

on the other hand as i will not have any hand at customer service then it will continue same way and hence from bad to worse even if i did lots of efforts some other people will lead me and the company to be back more.

 

Regards,

 

 

sohail zaman
par sohail zaman , Engineer - Instrumentation and Automation , National Petroleum Services Co.

yes ,if the owner in mind to settel the mistakes.......i think the basic function of sales peron to creat the needs and to rebuild the company -costumer relations .

Michael Finner
par Michael Finner , BPM Technical Writer , Belcan

Maybe, if they were open to change.  If a poorly-performing organisation wanted my help in changing I'd be happy to accept the challenge.

Antonios Papadimitriou
par Antonios Papadimitriou , Medical Sales Officer , NIPD Genetics

Yes I have done it in the past many years ago.It was challenging and quite difficult but you can learn a lot from it

Muhammad Nauman Shafiq
par Muhammad Nauman Shafiq , Operations Manager , Bank AL Habib Limited

Yes i will accept it as a challenge because i think a poorly-performing organisation needs competant professional who are helping in changing it so I'd be happy to accept the challenge. 

SAGHEER AHMED
par SAGHEER AHMED , Operation Manager , Protecta Guard (Pvt) Ltd

Miss Ghadeer,

I  try to change satuation in to good  customer service reputation.

zafar abbas minhas
par zafar abbas minhas , Freelance Writer , DAILY MASHRAQ

YES,,, I WILL TRY TO CHANGE THE GAME,,,, A BETTER COACH CAN CHANGE THE SPIRIT OF TEAM.

Vahid Hamzabegovic
par Vahid Hamzabegovic , Partner Account Manager , CANCOM GmbH

Yes, but only in a case to rise the quality of customer service reputation, as well as to see and correct the mistakes of my predecessors and to find out the causes for the fall of customer service reputation.

 

Khatim Abbas Seed
par Khatim Abbas Seed , BUSINESS CONSULTANT , Google

Yes, I will accept. I agree with other opinions that it will be more of a challenge to change such a reputation than a turn off. This is, assuming that my position will offer me such chance to (help) bring about change.

 

Subhranshu Ganguly
par Subhranshu Ganguly , Quality Analyst. , WIPRO

Yes I would if I have to . Incidentally I have worked for such an organization.

In the early2000 insurance industry was getting liberalized and Govt  was allowing foreign investment in the insurance sector.

I was working for the Govt  organization Life Insurance Corporation of India as a sales rep. It was a monopoly for the last30 years but competition was coming in.

·         It was very difficult. With the customer service being a lazy  Govt dept you had to fight against multinationals.

·         To get new customer you had to service old policyholders whose policies had lapsed.

·         That would mean standing in the queue of a counter manned by a Govt  employee for hours and sometimes days. And if I was successful I could bring new business.

·         But things have changed.

·         As the mew multinationals  provided better deals to the sales reps I had to switch to TATA American International Group from LIC.

·         Yes given the chance one would work for a co with better customer service.

More Questions Like This

Avez-vous besoin d'aide pour créer un CV ayant les mots-clés recherchés par les employeurs?