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The quality of the product and the quality of customer service can never be separated. Do you agree? Why?

Customer Service Sales Management Sales Business Development
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Question ajoutée par Ghada Sameer , Project Manager and media executive , CQA
Date de publication: 2014/04/22
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Mohammad Tohamy Hussein Hussein
par Mohammad Tohamy Hussein Hussein , Chief Executive Officer & ERP Architect , Egyptian Software Group

Every company better maintain the highest customer service quality it can afford irrespective of the quality of its product(s)/service(s). That does not mean that the quality of the quality of the company's product(s)/service(s) is not important and should not be maintained, but I see them as two different issues.

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