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What is the meaning of CI's in ITIL?

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Question ajoutée par Utilisateur supprimé
Date de publication: 2014/04/23
Mohammed Sirajudeen
par Mohammed Sirajudeen , Software Engineer , Hinduja Tech

A CI(Configuration Item) is a service asset that has to be managed to deliver an IT service. All CIs are service assets, although service assets aren't all CIs. Examples of CIs are servers and software licenses.

Mohammed Thiab
par Mohammed Thiab , Founder / Chief Consultant , MV Consulting

CI's in ITIL are "confuguration items" representing physical , logical and conceptual entities that make up the entire configuration .....  

 

Check ITIL configuration management for further details

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