Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Suivre

What is the difference between service delivery framework (SDF) and service delivery platform (SDP). For service delivery are both mandatory?

user-image
Question ajoutée par Vinith Menon , Director IT IMS , KG
Date de publication: 2014/05/08
Mohammed Thiab
par Mohammed Thiab , Founder / Chief Consultant , MV Consulting

Without claiming personal credit in answering this question, I will quote from my own experience in dealing with the two terms "framework" and "platform" as follows

 

  • The framework is generally higher level and much wider than the platform.
  • The framework  could very well be the the basis on which the platform can be established
  • The platform is more tangible and concrete than the framework which is more academic and hypothetical

In addition to these two terms, I also tend ti use other two terms;  "model" and "system"  where the model is closer to the framework definition and the system is more related to the platform and what comes on top of the platform.

More Questions Like This