Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Suivre

How To Handle Complaint?

user-image
Question ajoutée par AMR SOROUR , مدير مكاتب أمامية - مدير حجوزات , فندق الاليزية بالغردقة
Date de publication: 2014/05/10
Faridullah Shah Farid
par Faridullah Shah Farid , Stenographer/PA to Chairman Tehsil Local Government , Tehsil Municipal Administration (TMA)

Being a first point of communication, front office executive is required to greet every customer/visitor in a polite manner. Then listen to him/her with patience whether he/she is asking for some information, or registering any complaint, and satisfy him/her with his words of assurance regarding settling the compliant on priority basis.  

More Questions Like This