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What's the key ingredient for providing the excellent customer service?

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Question ajoutée par Huma Ahmad , Tutor , Self Employed
Date de publication: 2014/05/11
SOHAIL AZIM
par SOHAIL AZIM , Senior Manager , General Tyre Pakistan

Customer satisfaction

Utilisateur supprimé
par Utilisateur supprimé

A recipe to have a happy customer:

 

Step1: understand customers pain very carefully, and let them speak initially. So keep your ears open and listen

Step2: provide him/her the solution to their problem

 

Hilda Kemigisha
par Hilda Kemigisha , Administrator and I , NILE CONSTRUCTION COMPANY

A smile while serving a customer and knowledge is keen for any product being sold to the final user.

Joseph El Antoury
par Joseph El Antoury , Sales Manager , Industrial Machinery

                                                                        CLIENT IS A KING

Talk to client                                           Listen to clients Needs                resolve clients problems

Davy Allan Francisco
par Davy Allan Francisco , customer service executive , Pacific Hub Corporation / Results Manila

provide customer satisfaction..

Divyesh Patel
par Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

Customers are the lifeline of any business.  Customer retention and loyalty is what drives businesses to succeed and exceptional customer service is the key to making that happen.

 

Honesty

Michael Finner
par Michael Finner , BPM Technical Writer , Belcan

Empathy.

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