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What is the link between sales growth and customer service?

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Question ajoutée par Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town
Date de publication: 2014/05/20
hossam azzam
par hossam azzam , Fast food restaurant,s manager. , alexandria-egypt

 agree with Mr.  zaher + Mr. khatim

customer service & sales growth

the both are mutual, reciprocal  + affect each other

we will never have the sales growth in case we do not have the ecxellent customer service

 

 

bader mustafa
par bader mustafa , senior cluster facilities manager , Mosanada

extremely high

Lalitha Ttx
par Lalitha Ttx , ADMINISTRATIVE EXECUTIVE , KSK ENERGY VENTURES PRIVATE LIMITED

Good Customer Service builds trust and affinity between the Customer and the Product.  A Customer is always on the look out for advice on a product before he can try it.  Once the staffer builds in a relation with the customer and explains genuinely with all etiquettes in place, he will definitely  purchase it with an element of trust thereby enhancing sales.

zafar abbas minhas
par zafar abbas minhas , Freelance Writer , DAILY MASHRAQ

they are reciprocal to each other,,,

Mahroofa Baluch
par Mahroofa Baluch , Customer Service Manager , Sunway Holidays

customer satisfaction, post satisfaction, tends to customer loyalty and retention which furthermore leads to good word of mouth and a unique reputation of the company - this attracts more customers. which will result in increase of sales! :)

souha safir
par souha safir , إدارية , قطاع التربية

Thank you for answers colleagues

Mukesh Varadhan
par Mukesh Varadhan , Administration Manager , M/s. Triton Health Care

When you want your sales should grow you need to have brand loyals. To create brand loyals you should have excellent customer service. 

Arun Prabhu
par Arun Prabhu , Senior Document Controller , RAS Contracting Company LLC

AGENT TO MARKAET 

MARKET TO CUSTOMER-----------------SALE ENDS, ONBEHALF OF OUR CUSTOMER SERVICE,

A CUSTOMER BRINGS A NEW CUSTOMER AND THERE GROWS THE SALES, SO A SALE EARNS A CUSTOMER AND A CUSTOMER BRINGS A SALE. SINCE A CUSTOMER IS A MOST VALUABLE ASSET, A SALE ENDS AS WELL AS CAN STARTS WIT A CUSTOMER DUE TO SERVICE. AFTER OR BEFORE EACH SALES GROWTH AND CUSTOMER SERVICE WERE TIDE IN A SINGLE ROPE. 

SALES GROWTH = CUSTOMER SERVICE = SALES GROWTH

Santosh Kumar Jangid Santosh
par Santosh Kumar Jangid Santosh , Area Sales Manager , SP Techno Solution Pvt Ltd

Very Simple My Friend … Find yours perfect answer through reading it by ending point.  

Good Customer Services  à Ultimate Sales Growth .

 

Muhammad  Sultan
par Muhammad Sultan , construction foreman , Alwasead Alaqarya

THANKS FOR INVITATION

VERY NICE AND GOOD QUESTION FOR INFORMATION,

SIR I WILL SAY THAT ABOUT THIS TOPIC SALES GROWTH AND CUSTOMER SERVICES ARE TWO DIFFERENT DEPARTMENTS BY NAME AND BY NATURE IN MY SENSE BOTH ARE EQUAL BECAUSE CUSTOMER CARE TELL YOU THE MISTAKES AND REQUIREMENTS OF YOU BUSINESS AND SALE TELL YOU WHAT IS THE MIND OF MARKET ABOUT YOUR COMPANY /  

Vinod Jetley
par Vinod Jetley , Assistant General Manager , State Bank of India

Positive correlation.

Customer Service improves, Sales grow.

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