When angry customer step in,how you will react with him to be a happy customer?

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What are the tricks and techniques to deal with angry customers?
Posted by:
safeer andarath
05-February-2014

Customer Satisfaction Company Representation

Question added by Dattaram Rahate , Agent , Star Health
Date Posted: 2013/06/17

Upvote (2) Views (5) Followers (0) Answers (1) Report Question

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1 Answers

by Paul Hemida , SALES OFFICER , CITI BANK DUBAI UAE

greet him first, good morning or good afternoon, with a smile, then tell him..what can i do to help you madam/sir.

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