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Trustability which translates in friendship. Customer is the King!
looking for long run relationship that include understanding customer needs and wants that leads to customer satisfaction .
Capability to understand Customer requirements and articulate them in such a way that Customer relates to that. Retro-fitting the solution to the requirements and articulating the same, both technically (through demo and white-board discussions) as well as philophically (Product Solution wise)
In my Experiancs Hospitality, Service and satisfaction....!