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Housekeeping in any hotel plays a major roll. If the Housekeeping department is not organized properly. The hotel impression will reduce at arrival.

Posted by Gayani Jayasinghe

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Question ajoutée par Gayani Jayasinghe , Executive Housekeeper , ST. George HOTEL
Date de publication: 2014/06/11
Hussamedeen Smadi
par Hussamedeen Smadi , Hotels General manager , Swiss Blue Hotels

؟؟؟ where is the question??

Mohammed Thiab
par Mohammed Thiab , Founder / Chief Consultant , MV Consulting

Do we agree with this observation ??

Maybe !!

 

But housekeeping is just one element out of many in the "total customer experience" that contributes to the reputation and image of the hotel

 

Ahmed Abdulsalam
par Ahmed Abdulsalam , Hotel Manager , Mira Hotel - Riyadh

Even i did not find the question but if we talk about Housekeeping we talk about the backbone of hotel operation if it not work as expected hotel service will go done and hotel going to be bad hotel and will lose them client

Abdulwahab Madhat Agha
par Abdulwahab Madhat Agha , General Manager Operations , Royal Hospitality Org

  • ORGANIZATIONAL STRUCTURE  Organization is the process of identifying and grouping the work to performed  A organization chart is a schematic representation of the relationship between position within the establishment, which shows where each position fits
  • Different organization chart  Small Hotel  Medium Hotel  Large hotel
  • SMALL HOTEL HOUSEKEEPER LINEN ROOM ATTENDANT HEAD ROOM ATTENDANT HEAD HOUSEPERSON PUBLIC AREA HOUSEKEEPING SUPERVISOR HELPERS ROOM ATTENDANT HOUSEPERSON HOUSEPERSON
  • MEDIUM HOTEL EXECUTIVE HOUSEKEEPER ASSISTANT HOUSEKEEPER FLOOR SUPERVISOR PUBLIC AREA SUPERVISOR LINEN ROOM SUPERVISOR DESK CONTROL SUPERVISOR ROOM ATTENDANT HOUSEPERSON CLOAK ROOM ATTENDANT HOUSEPERSONS LINEN & UNIFOR SUPERVISOR TAILORS
  • LARGE HOTEL EX. HOUSEKEEPER LINEN/ UNIFORM SUPERVISOR DESK CONTROL SUPERVISOR FLOOR SUPERVISOR NIGHT SUPERVISOR ASST. HOUSEKEEPER PUBLIC AREA SUPERVISOR HORTICULTURIST LAUNDRY M TAILOR UPHOLSTERERS ATTENDANTS STOREKEEPERS VALET/ RUNNER ROOM ATTENDANTS HOUSEPERSONS NIGHT ROOM ATTENDANTS HEAD HOUSEPERSON CLOAK ROOM ATTENDANT HOUSEPERSONS HEAD GARDENER FLORIST ASST FLORIST GARDENERS LAUNDRY SUPERVIS PRES WA

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