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smile
customer satissfaction although i don't believe it can be accuretly measured but it can be realized on repeated orders and referals.
in one words but includes a lot of means (( Valuable )) to our company and not only just make sales to him / her but make them feel we do care about our customers.
Gifts ;)
Satisfying customers/clients needs and wants.
Probably the best way to measure success of a customer service is to determine customer satisfaction/ experience while dealing with an organization or availing its products or services
SERVQUAL model with its RATER aspect could help in ensuring a high Customer service quality-
R- Reliability, A- Assurance, T- Tangibles, E- Empathy, R- Responsiveness
The most important thing is to understand the market and then pricing your product according to the demand...because customer always go after a deserved pricing for the product.
1. After-sales services
2. Rewards
3. Special Discounts
