Discussions Populaires Dans la Communauté Acheminement des appels

Wybór wielokanałowego oprogramowania call center?‎

Wsparcie i konserwacja są ważnymi kwestiami przy wyborze wielokanałowego oprogramowania call center. Voiptime zapewnia swoim klientom kompleksowe wsparcie techniczne i se‎ ... Voir Plus

You call me but I could not hear you clearly ?‎

Hi you were call me but I could not hear you clearly ‎

Hi your team member was call me?‎

Hi‎

In a call center should the CEO take customer calls?‎

The CEO thinks all employees of the call center should be customer centric. According to him all the line managers and even the trainers the voice coach and the HR should‎ ... Voir Plus

What do you call CTRL+ALT+DEL in PC?‎

Why we call it House, Housekeeping, warehouse, Housing ?‎

Where can I find good examples of call center scripts online?‎

Which is the reliable protocol in the Routing Protocols? 1. BGP 2.EIGRP 3.OSPF 4.IGRP ‎

What is a call center and how many dial line should i have (although i have central phone (exchange ? ‎

 i need a help please 1- how call center is works and what the software and hardware contain of ?2- i have agent ( employee) how many dial line each must to  have ?3-  th‎ ... Voir Plus

Any advise for a well proven certificate could be taken online (free basis) to managing call centers operations like COPC ?‎