Trending Customer Driven Discussions

Transférer ost vers pst perspectives?‎

Pour réparer le fichier Outlook OST et exporter le fichier OST vers un fichier pst via le logiciel de conversion de fichier Outlook OST. Outlook OST to PST Converter Tool‎ ... See More

Comment exporter PST vers MBOX ?‎

Comment exporter PST vers MBOX ?‎

When talking to a customer on the phone, what should you do? ‎

  1- interrupt them as soon as you know the solution to their problem 2- tell the customer you don't know the answer and can't help them 3- listen to them, t‎ ... See More

Is there such thing as a difficult person when it comes to customer service? ‎

A. No, all people are easy to work with B. Yes, customers are inherently difficult C. No, the correct view is there are difficult situations and interactions D. None o‎ ... See More

If your colleagues describe you as "dynamic and very active employee",what can you do to keep on healthy competition among cooperative team work?‎

Every one in his/her work will definitely face jealousy colleagues. And when jealousy strikes at the workplace, it is recommended that you avoid taking that resentment ou‎ ... See More

This is a scoring process used to help a company determine which customers the company should target in order to maximize profit. Which is it? ‎

a. customer valuationb. spend managementc. mean opinion scored. business impact analysis‎

Which is important for you: to achieve and acquire the respect or love of your colleagues at work?‎

Would you say that customer service on social media is easier than customer service with human interaction? Why?‎

How To Make Phone Conversations With Customers Better?‎

If one customer made a personal complaint because of their own opinion, but the action needed to be taken will affect other customers, what do you do?‎

Suppose one customer complained that they don't like the fact that you have music playing in your store or that the layout of items is not appropriate. Would you tak‎ ... See More