Questionnez la Communauté
Ask any professional question and get answers from other specialists.
1- Listening very carefully without saying any word. 2- Ignore bad words. 3- Eye contact. 4- Let your customer feel that you're really care about his problem. 5- Mak ... Voir Plus
Maintain confidentiality * Secretariat * Knowledge * Communication skills * And frankly, the basic qualifications in English and mathematics and the way of good clot ... Voir Plus
Steps for Customer Care executive: 1. Listen to the customer patiently. 2. Ignore Un necessary words. 3. Have sympathy and caring towards him. 4. Use soft skills wit ... Voir Plus
Its all about how you deal now...1) Let him vent his anger. Dont EVER EVER interrupt a customer. Let him speak and shout or yell.2) Listen to every word he says.3) Dont t ... Voir Plus
Patience and restraint Addressed to solve the problem of the client properly To provide for the client and drink calm Customer care as required and rectify errors