Discussions Populaires Dans la Communauté Guest Relations

How to handle the Guest Complain.?‎

Restaurant ‎

How can solve the guest problem.?‎

Myself sohit Sharma. I'm from Meerut (Uttar Pradesh ) . I had done my academic background from ( up board ). I had done my hotel management degree from jpihm. ( Gaut‎ ... Voir Plus

 

La répondre a été ajoutée par  Muhammed Afsal K p, Accountant Officer, PRIME CARE TRADING W.L.L
Depuis 1 an

Hai sir.., My view on your question menrtioned below.   Follow tha rule of "LAST" L= Listen the guest with out intrepting his words or with out argument A = ... Voir Plus

 

La répondre a été ajoutée par  Sohit Sharma, housekeeping room attendant, Hotel, Hospitality & tourism
Depuis 5 années

Firstly all information about the guest. I will best try solve the problem. Firstly wish them. Seriously listening , understand, standard following, report management, gu ... Voir Plus

 

La répondre a été ajoutée par  shabbir Alam, Asst.Manager, Hotel Al Marwa Rayhaan
Depuis 6 années

First Listen carefully completly regognize Guest complain then politly give him/her to reply & say sory by heart oplogize say never happen again then solve the proble ... Voir Plus