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KPI of logistics.
from where you can get the KPI's ? and how can you define it?
Will you take the risk of risking your SLA/KPI/AHT for one call?
Need to formulate annual measurable KPIs to measure Cost saving & Cost avoidance Considering both Tangible and Intangible Savings which are related only to Procuremen ... Voir Plus
Supply chain KPIs