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Waste management
This is one of those stories without a happy ending. I usually have a planned schedule for every step of a project. There was a time however when my plan was not as well ... Voir Plus
1. Stay Calm 2. Apologize 3. Empathize 4. Check Your Body Language 5. Tell the Truth 6. Be Assertive 7.Three Magic Words( Feel,Felt & Found) 8. Gain Control of the Co ... Voir Plus
Be calm, listen to him carefully. The angry customer have a compliant need be settled. So show him your awareness and concern. That will make him satisfied
1. Stay Calm Keeping a cool head is important for three reasons: – You don’t want to put your health in jeopardy by getting stressed out.– The situation could escalate in ... Voir Plus
always remember you are working to satisfy the customer but always keep the respect dominant * listen carefully * show you do care for the problem * ask him to drink som ... Voir Plus