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What is the difference between inbound call center and outbound call center services?‎

So the cliche goes... "Customers are always right!".. Is this an absolute truth?‎

I once was asked in an interview: "How would you describe the color blue to a blind person?"‎

What is the best script for telesales? ‎

Does anyone know how to post a free job add here in Bayt? I am looking for telesales females‎

looking target oriented‎

 

Answer added by  sherien amr mahmoud elessawy, Customer Care, etisalat
7 years ago

The main difference between an inbound and outbound call center is how a majority of the calls in the call center take place. If more than 50% of your calls are outbound, ... See More

 

Answer added by  Waqas Ali, Sales Manager, Smart Wings Marketing Management LLC
7 years ago

Inbound call center is when a customer calls you for help and support or any other queries and an Outbound Call center is when you call a potential or existing customer.

 

Answer added by  Adarsh Ajayakumar, Account executive , Skylines tax consultancy
7 years ago

Inbound call centre are mainly focused on incomming calls, here client calls for thier quaries and to get information, forexample Helpdesk customer service. Outbound call ... See More

 

Answer added by  Hafiz Talha Esoof, Customer support & Sales Executive , SMARTWORLD ETISALAT
7 years ago

Inbound call center..........where customer call if the customer have the query or he need first hand info to resolve the issue or query.   Outbound call : where agent ca ... See More

 

Answer added by  joan claire cainap, Cashier And Salesperson, kids corner
7 years ago

Inbound call center mostly caters to incoming calls from customers needing support the product or service they specialize in, e.g. tech support or order taking while in o ... See More